This is the Help center for Helpful Games. Here you’ll find answers to frequently asked questions and solutions to common problems. If you don’t find the answer to your question, feel free to contact us.
Teacher account or parent account
- Forgot password
- Change password
- Change e-mail address
- Delete my teacher account
- Is Helpfulgames really free to use?
- Plus membership
- Difference between teacher and parent accounts
- Missing e-mail message from Helpful Games
Student account
- Create group or class
- Create student accounts from Excel
- Create users
- Apply plus membership on students in group
- Forgot password
- More than 50 students
- New class – what todo with my old class of students?
- Delete student group
- Delete student account
- Invite a colleague to your group
- Send request for access to an existing student or group
- Transfer student to another teacher
- Move student to new group
- Edit a student’s details, e.g. name or grade
- Enter student email addresses for signing in via eg Google.
- Hide the games target groups for a student
- Merge two student accounts
Features
- School Admin
- Create your own games
- Assignments
- Reward achievement with a gold star
- Audio with speech synthesis
- Top charts
- Print game level
- The games are locked or not visible
- Flags for difficult game levels
- Using special character
Other problems
- View personal data
- Inappropriate ads
- Found an error in a game?
- Report a bug
- Difference between www.helpfulgames.com and plus.helpfulgames.com
- Protect your account
Need help with something else? Please contact us. See contact link in the page footer.
