Forgot student password

If you’re a student and have forgotten your password, you must contact the person who created your account – your teacher or your parent. Only he or she can give you a new password.

If you’re a teacher or parent and want to help your student with a new password, you can follow this guide:

  1. Log in as the teacher who is responsible for the student.
  2. Click the Students button.
  3. Click the name of the group the student belongs to.
  4. Click on the first name of the student you want to edit.
  5. On the student’s settings page you will find the current password along with the username. If you want to, you may also change the student’s password on this page.

If many of the students in a group/class have forgotten their usernames and passwords, there is an easier way to redistribute their credentials:

  1. Log in as the teacher who is responsible for the student.
  2. Click the Students button.
  3. Click the name of the group the student belongs to.
  4. Click on the button Download password list.
  5. Open the downloaded file with Microsoft Excel and print it out with a printer.
  6. Make strips by cutting out the students logins and then hand them out to the students.